We are committed to providing a satisfactory experience for our customers. If you are not satisfied with the service or product, you may request a refund under the following conditions:
Eligibility for Refund:
Orders that have not been processed or shipped.
Products that arrive defective or damaged.
Refund Request Procedure:
Submit a refund request through the application within 7 days of the order date.
Provide evidence of the issue (photos, detailed description).
Refund Processing:
Refunds will be processed within 7-10 business days after approval.
The amount will be returned via the same payment method used.
